Our Story
Duskmotor was founded in 2011 by a watchmaker who recognized that George Town needed a repair workshop focused on careful, considered service rather than volume. The original location was a modest space on Lebuh Chulia, where the emphasis was placed on understanding each timepiece and communicating openly with its owner throughout the repair process.
As the workshop's reputation for thorough work spread, we moved to our current location on Lorong Selamat in 2015. The space was designed around the needs of the work itself — proper lighting, organized tool storage, dedicated benches for different types of movements, and enough room to handle multiple projects without rushing.
Our approach is straightforward. We inspect each watch carefully, identify what it needs, discuss those findings with you, and proceed only after we've agreed on the scope. Throughout the service, we stay in touch about progress and any unexpected findings. When the work is complete, we test the watch thoroughly before returning it to you with documentation of what was done.
The workshop has grown to include three watchmakers, each bringing their own experience with different movement types and complications. This allows us to handle a wider range of repairs while maintaining the measured pace that complex mechanical work requires. We collaborate on challenging cases and take the time to learn from pieces that present something new.
What defines our work is an understanding that each watch represents an investment of time, craftsmanship, and often personal meaning. Whether you bring us a daily-wear timepiece that needs routine servicing or a family heirloom requiring careful restoration, we approach the work with the same attention and respect it deserves.
Our Team
Ahmad Kamal
Master Watchmaker
Ahmad founded Duskmotor after 18 years working with Swiss movements at authorized service centers. He specializes in complicated calibers and brings a methodical approach to every restoration.
Lee Chen
Technical Watchmaker
Lee brings 12 years of experience with vintage mechanical movements. Her careful attention to period-correct restoration techniques ensures historical timepieces maintain their authenticity.
Raj Mehta
Service Technician
Raj joined the workshop after completing his watchmaking certification in Singapore. He handles routine servicing and case restoration, bringing precision to every detail of the work.
Quality Standards
Professional Certification
All watchmakers hold formal certifications in horological repair. We maintain continuing education to stay current with evolving movement designs and service techniques.
Thorough Inspection
Each timepiece undergoes comprehensive assessment under magnification. We document component condition, identify wear patterns, and determine required work before beginning service.
Proper Equipment
Our workshop maintains professional-grade timing machines, cleaning equipment, and precision tools. Regular calibration ensures accurate diagnosis and adjustment.
Secure Handling
Timepieces are stored in controlled conditions and handled with appropriate care throughout the service process. We maintain insurance coverage for all watches in our possession.
Clear Documentation
Service reports detail work performed, parts replaced, and testing results. For collector-level service, we provide photographic documentation throughout the process.
Open Communication
We discuss findings and recommendations before proceeding with work. You receive regular updates during longer service intervals and can reach us with questions at any time.
Technical Knowledge and Experience
Our workshop handles mechanical movements from various manufacturers, with particular experience in Swiss calibers from the mid-20th century onward. This period encompasses many design variations and technical approaches, each requiring familiarity with specific assembly sequences, lubrication points, and adjustment procedures.
When working with older movements, we consider factors that affect long-term reliability — wear patterns on pivots, the condition of jewel settings, whether mainsprings have maintained appropriate tension, and how prior service work may have altered the movement from its original specification. This contextual understanding helps determine which interventions will genuinely benefit the watch's performance.
Modern movements present different considerations, particularly regarding parts availability and service procedures designed by manufacturers. We source components through established networks and follow documented procedures where they exist. For movements requiring specialized knowledge or proprietary tools, we discuss appropriate referral options.
The watchmaking community in Malaysia maintains connections with colleagues across Southeast Asia and internationally. These relationships support our work when we encounter unusual complications or need to locate specific replacement parts. We value these professional networks and participate in continuing education opportunities when available.
Technical skill develops through repeated practice with different movement architectures — understanding how minute adjustments affect amplitude, how jewel clearances influence power transmission, where wear typically appears in specific caliber families. This accumulated knowledge, combined with methodical testing and verification, forms the foundation of reliable service work.
Discuss Your Watch Service Needs
Whether you need routine maintenance or more involved repair work, we're available to discuss your timepiece and recommend appropriate service.
Contact Our Workshop