Precision Watch Repair
in the Heart of George Town

Most mechanical watches benefit from servicing every three to five years. This timeline depends on the watch's age, daily wear patterns, and environmental exposure. Regular servicing addresses oil degradation and component wear before they affect timekeeping or cause damage to adjacent parts.

A complete service includes movement disassembly, cleaning, lubrication, reassembly, and multi-day regulation. We also inspect the case, crystal, and gaskets. Worn components are identified and discussed with you before any replacements are made. The process typically takes three to four weeks depending on parts availability.

We service most mechanical watch movements. Some brands require proprietary parts that may need to be sourced through authorized channels. We discuss sourcing options and expected timelines during the initial assessment. Certain modern complications or integrated movements may be referred to specialists when appropriate.

Service pricing reflects the complexity of the movement, required parts, and estimated hours. We provide a detailed assessment after initial inspection and obtain your approval before proceeding with any work. Additional costs, if any arise during service, are communicated before implementation.

Helpful information includes the watch brand, model, approximate age, service history if known, and a description of any issues you've noticed. If the watch has sentimental value or a particular backstory, we appreciate hearing about it — understanding what the watch means to you helps inform our approach.

All timepieces are handled with care and stored securely. We maintain professional insurance coverage for watches in our possession. For particularly valuable or irreplaceable pieces, we recommend discussing additional documentation or insurance options when you bring your watch in.